Welcome to Hayden AI, where the future is ours to make. From bus lane and bus stop enforcement to digital twin modeling and more, our clients use our mobile perception system to speed up transit, make streets safer, and create a more sustainable future.
Led by experts in AI, computer vision, data science, transportation, and government technology, Hayden AI is pioneering real world problem solving powered by AI and machine learning.
Our mobile perception platform is currently utilized by New York City’s MTA for automated bus lane enforcement. We recently raised $20 million in Series A funding and have been featured in Bloomberg CityLab, Forbes, Smart Cities Dive, and Politico.
Come join us, and help us build a vision-based data platform for smart enforcement and smart cities with our six core values in mind:
- Customer Focus
Summary of Responsibilities:
- Greeting and welcoming visitors, clients, and employees with a friendly and professional demeanor.
- Directing visitors to the appropriate person or department and informing the concerned party of the arrival.
- Answering and routing incoming calls to the appropriate individuals or departments.
- Maintaining a clean and organized reception area, including tidying up magazines, brochures, and other materials.
- Managing and scheduling appointments, meetings, and conference room bookings.
- Notifying employees of visitor arrivals and ensuring visitors follow sign-in procedures.
- Receiving and distributing incoming mail, packages, and deliveries.
- Assisting with general administrative tasks such as data entry, filing, and photocopying.
- Providing accurate information about the company, its services, and its location to visitors and callers.
- Keeping track of office supplies and placing orders when necessary.
- Handling sensitive and confidential information with discretion and professionalism.
- Assisting in coordinating special projects and events as assigned by management.
- Reporting into our Office Manager.
- Hours will be Monday to Friday: 8 am - 5 pm.
Summary of Requirements:
- High school diploma or equivalent.
- Previous experience in a front desk or customer service role is preferred.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office software.
- Strong organizational and multitasking abilities.
- Friendly and professional demeanor with a commitment to outstanding customer service.
- Ability to adapt to a fast-paced startup environment and handle high-pressure situations calmly.
- Adaptability and willingness to take on new challenges.
- Discretion and respect for confidentiality.
- Detail-oriented with a high level of accuracy and excellent problem-solving skills.
- Punctuality and reliability.
Target Salary Range:
- $80,000 - $100,000
- Company granted equity
- Company wide bonus program
There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more)!
Just a few of our perks include:
- Options for 100% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
- Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
- Life, AD&D, Short and Long Term Disability Insurance
- Aflac Critical Illness, Accident Insurance & Hospital Indemnity Insurance
- MetLife Legal Plan(s) & Pet Insurance
- Farmers GroupSelect Auto & Home Insurance
- 401(k) with 3% company matching
- Professional development reimbursement
- Wellness stipends
- Unlimited PTO
- Remote work opportunities
- Home office & technology reimbursement
- Daily catered lunches in our San Francisco office
Hayden AI is committed to creating a diverse and inclusive environment that fosters learning from each other. We celebrate people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and are committed to providing a work environment free of harassment and discrimination. Hayden AI is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
To all recruitment agencies: Hayden AI does not accept agency resumes. Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.